1.INTERPRETATION 1.1Definitions. In these Conditions, the following definitions apply: Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business. Commencement Date: has the meaning set out in clause 2.2. Conditions: these terms and conditions as amended from time to time in accordance with clause 15.9. Consumables: any batteries, flash cards, blue ray disks, lenses, cases, tripods, caps and other consumable parts in the Equipment. Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions. Customer: the person or firm who purchases the Goods and/or Services from the Supplier. Deliverables: the deliverables set out in the Order. Delivery Location: has the meaning set out in clause 4.2. EOC: the estimate of cost provided by the Supplier detailing the Goods and Services to be supplied and the respective prices and charges. Force Majeure Event: has the meaning given to it in clause 14.1. Goods: the goods (or any part of them) set out in the Order. Goods Specification: any specification for the Goods, including any relevant plans or drawings, that is specified in the Supplier’s website and brochures or is agreed in writing by the Customer and the Supplier. Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world. Order: the Customer's order for the supply of Goods and/or Services, as set out in the Customer's purchase order form. Purchase Order Acknowledgment: the Supplier’s written confirmation and acknowledgement of the Order from the Customer. Services: the services, including training and/or the maintenance of any Goods, and/or Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification. Service Specification: the description or specification for the Services provided in the EOC, brochures or otherwise in writing by the Supplier to the Customer. Supplier: Laser Tech UK Limited registered in England and Wales with company number 12203874 and registered office at 8 Jury Street Warwick, Warwickshire CV34 4EW. Supplier Materials: has the meaning set out in clause 8.1.6. Warranty Period: 3 months from the date of delivery for Consumables and 12 months from the date of delivery for the Equipment. 1.2Construction. In these Conditions, the following rules apply: 1.2.1a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality); 1.2.2a reference to a party includes its successors or permitted assigns. 1.2.3a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. 1.2.4any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and 1.2.5a reference to writing or written includes e-mails. 2.BASIS OF CONTRACT 2.1The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions. 2.2The Order shall only be deemed to be accepted when the Supplier issues a Purchase Order Acknowledgment at which point and on which date the Contract shall come into existence (Commencement Date). 2.3The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract. 2.4Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force. 2.5These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 2.6Any EOC given by the Supplier shall not constitute an offer, and is only valid for a period of 90 Business Days from its date of issue. 2.7All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified. 3.GOODS 3.1The Goods are described in the Goods Specification. 3.2The Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by the Supplier in connection with any claim made against the Supplier for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with the Supplier's use of the Goods Specification. This clause 3.2 shall survive termination of the Contract. 3.3The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirements. 4.DELIVERY OF GOODS 4.1The Supplier shall ensure that: 4.1.1each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), and special storage instructions (if any); and 4.1.2if the Supplier requires the Customer to return any packaging material to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier's expense. 4.2Subject to the provisions of clause 4.3, where the Goods are to be delivered within the United Kingdom or Ireland, the Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location). Delivery of the Goods shall be completed on the Goods' arrival at the Delivery Location. 4.3The Customer may, subject to providing reasonable notice, collect the Goods from the Supplier's premises at LaserTec Centre, Harris Road, Warwick, CV34 5JU or such other location as may be advised by the Supplier before delivery (Delivery Location) within three Business Days of the Supplier notifying the Customer that the Goods are ready. 4.4Unless agreed otherwise by the parties in writing, where the Goods are to be delivered outside of the United Kingdom and Ireland, the Goods shall be delivered Ex-Works (Incoterms 2010) at the Supplier’s premises specified in clause 4.3. 4.5Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. 4.6If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event, the Customer's failure to provide the Supplier with adequate delivery instructions for the Goods or any relevant instruction related to the supply of the Goods. 4.7If the Customer fails to accept or take delivery of the Goods within 10 Business Days of the Supplier notifying the Customer that the Goods are ready, then except where such failure or delay is caused by a Force Majeure Event or by the Supplier's failure to comply with its obligations under the Contract in respect of the Goods: 4.7.1delivery of the Goods shall be deemed to have been completed at 9.00 am on the tenth Business Day following the day on which the Supplier notified the Customer that the Goods were ready; and 4.7.2the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance). 4.8If 60 Business Days after the Supplier notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods. 4.9The Customer shall not be entitled to reject the Goods if the Supplier delivers up to and including 5 per cent more or less than the quantity of Goods ordered, but a pro-rata adjustment shall be made to the Order invoice on receipt of notice from the Customer that the wrong quantity of Goods was delivered. 4.10The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment. 5.QUALITY OF GOODS 5.1The Supplier warrants that for the duration of the Warranty Period the Goods shall: 5.1.1conform in all material respects with their description and any applicable Goods Specification; and 5.1.2be free from material defects in design, material and workmanship. 5.2Subject to clause 5.3, if: 5.2.1the Customer gives notice in writing during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1; 5.2.2the Supplier is given a reasonable opportunity of examining such Goods; and 5.2.3the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Customer's cost, the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full. 5.3The Supplier shall not be liable for the Goods' failure to comply with the warranty in clause 5.1 if: 5.3.1the Customer makes any further use of such Goods after giving a notice in accordance with clause 5.2; 5.3.2the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice. 5.3.3the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer. 5.3.4the Customer alters or repairs such Goods without the written consent of the Supplier or requests or permits a third party to undertake any maintenance on the Equipment; 5.3.5the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions; 5.3.6the Goods differ from the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards. 5.4Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 5.1. 5.5The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Supplier under clause 5.2. 5.6In the event a Consumable benefits from a longer warranty period than that specified in the definition of ‘Warranty Period’, due to such longer warranty period being granted by the original equipment manufacturer, that Consumable shall benefit from the longer warranty period to the extent it is available to the Supplier. 6.TITLE AND RISK 6.1The risk in the Goods shall pass to the Customer on completion of delivery. 6.2Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods. 6.3Until title to the Goods has passed to the Customer, the Customer shall: 6.3.1store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property; 6.3.2not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; 6.3.3maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier's behalf from the date of delivery; 6.3.4notify the Supplier immediately if it becomes subject to any of the events listed in clause 13.2.2 to clause 13.2.13; and 6.3.5give the Supplier such information relating to the Goods as the Supplier may require from time to time. 6.4If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 13.2.2 to clause 13.2.13, then, without limiting any other right or remedy the Supplier may at any time: 6.4.1require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and 6.4.2if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them. 6.5Where the Supplier takes possession of any Equipment or part thereof following an upgrade or maintenance of the Equipment or following a request by the Customer to dispose of the Equipment, title to that part of the Equipment shall pass to the Supplier once in the Supplier’s possession and the Supplier shall, in its absolute discretion, be entitled to use, modify, resell and/or dispose of that part of the Equipment. 7.SUPPLY OF SERVICES 7.1The Supplier shall provide the Services to the Customer in accordance with the Service Specification in all material respects. 7.2The Supplier shall use all reasonable endeavours to meet any performance dates for the Services specified in the Purchase Order Acknowledgment or as agreed otherwise by the parties, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services. 7.3The Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event. 7.4The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill. 8.CUSTOMER'S OBLIGATIONS 8.1The Customer shall: 8.1.1ensure that the terms of the Order and (if submitted by the Customer) the Goods Specification are complete and accurate; 8.1.2co-operate with the Supplier in all matters relating to the Services; 8.1.3provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer's premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services; 8.1.4provide the Supplier with such information and materials as the Supplier may reasonably require to supply the Services, and ensure that such information is accurate in all material respects; 8.1.5obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start; 8.1.6keep and maintain all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer's premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier's written instructions or authorisation; 8.1.7be responsible for obtaining, at its own cost, such import and export licences and other consents in relation to the Goods as are required from time to time and, if required by the Supplier, the Customer shall make those licences and consents available to the Supplier prior to the relevant shipment of the Goods; and 8.1.8in the event any Equipment requires recalibration, the Customer shall notify the Supplier and shall arrange, at its cost, for the applicable Equipment to be delivered to the Supplier’s premises. In the event of any failure by the Customer to make the Equipment available for recalibration this may invalidate the warranties applicable to such Equipment. 8.2If the Supplier's performance of any of its obligations in respect of the Services is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default): 8.2.1the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations; 8.2.2the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations as set out in this clause 8.2; and 8.2.3the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default. 9.CHARGES AND PAYMENT 9.1The price for Goods shall be the price set out in the EOC or, if no price is quoted, the price set out in the Supplier's published price list as at the date of delivery. The price of the Goods is exclusive of all costs and charges of packaging, insurance, transport of the Goods, which shall be paid by the Customer when it pays for the Goods. 9.2The charges for Services shall be on a time and materials basis: 9.2.1the charges shall be calculated in accordance with the Supplier's standard daily fee rates, as set out in the EOC; 9.2.2the Supplier's standard hourly fee rates for each individual person are calculated on the basis of an eight-hour day from 8.00 am to 5.00 pm worked on Business Days; and 9.2.3the Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials. 9.3The Supplier reserves the right to: 9.3.1increase its standard daily fee rates for the charges for the Services, provided that such charges cannot be increased more than once in any 12 month period. The Supplier will give the Customer written notice of any such increase 3months before the proposed date of the increase. If such increase is not acceptable to the Customer, it shall notify the Supplier in writing within 6 weeks of the date of the Supplier's notice and the Supplier shall have the right without limiting its other rights or remedies to terminate the Contract by giving 12 weeks' written notice to the Customer; and 9.3.2increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to: (a)any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs); (b)any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or (c)any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods. 9.4In respect of Goods, the Supplier shall invoice the Customer on or at any time after completion of delivery. In respect of Services, the Supplier shall invoice the Customer on completion of the Services. 9.5The Customer shall pay each invoice submitted by the Supplier: 9.5.1within 30 days of the date of the invoice; and 9.5.2in full and in cleared funds to a bank account nominated in writing by the Supplier, and time for payment shall be of the essence of the Contract. 9.6All amounts payable by the Customer under the Contract shall be made in GB pounds sterling and are exclusive of amounts in respect of value added tax chargeable from time to time (VAT) and any other applicable tax chargeable. Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods. Payment of all taxes, duties, fees and charges imposed on the price for the Services and/or Goods outside of the United Kingdom shall be the responsibility of the Customer and the Customer shall indemnify the Supplier in respect of any taxes, duties, fees and charges imposed on the Supplier. 9.7If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 5% per annum above Lloyds Bank plc's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount. 9.8The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding except as required by law. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer. 10.INTELLECTUAL PROPERTY RIGHTS 10.1All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by the Supplier. 10.2The Customer acknowledges that, in respect of any third party Intellectual Property Rights in the Services, the Customer's use of any such Intellectual Property Rights is conditional on the Supplier obtaining a written licence from the relevant licensor on such terms as will entitle the Supplier to license such rights to the Customer. 10.3All Supplier Materials are the exclusive property of the Supplier. 11.CONFIDENTIALITY A party (receiving party) shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the receiving party by the other party (disclosing party), its employees, agents or subcontractors, and any other confidential information concerning the disclosing party's business, its products and services which the receiving party may obtain. The receiving party shall only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the receiving party's obligations under the Contract, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were a party to the Contract. The receiving party may also disclose such of the disclosing party's confidential information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction. This clause 11 shall survive termination of the Contract. 12.LIMITATION OF LIABILITY 12.1Nothing in these Conditions shall limit or exclude the Supplier's liability for: 12.1.1death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors; 12.1.2fraud or fraudulent misrepresentation; 12.1.3breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); 12.1.4breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or 12.1.5defective products under the Consumer Protection Act 1987. 12.2Subject to clause 12.1: 12.2.1the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract ; and 12.2.2the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the greater of: (a)one hundred per cent (100%) of the total charges of the Order; or (b)£25,000.00. 12.3The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract. 12.4This clause 12 shall survive termination of the Contract. 13.TERMINATION 13.1Without limiting its other rights or remedies either party may terminate the Contract by giving the other party not less than 3 months' written notice. 13.2Without limiting its other rights or remedies, each party may terminate the Contract with immediate effect by giving written notice to the other party if: 13.2.1the other party commits a material breach of its obligations under this Contract and (if such breach is remediable) fails to remedy that breach within a reasonable period of time taking into account the circumstances; 13.2.2the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company or limited liability partnership) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986 or (being a partnership) has any partner to whom any of the foregoing apply; 13.2.3the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where a company) for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party; 13.2.4a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the other party (being a company) other than for the sole purpose of a scheme for a solvent amalgamation of the other party with one or more other companies or the solvent reconstruction of that other party; 13.2.5the other party (being an individual) is the subject of a bankruptcy petition or order; 13.2.6a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; 13.2.7an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the other party (being a company); 13.2.8the holder of a qualifying charge over the assets of the other party (being a company) has become entitled to appoint or has appointed an administrative receiver; 13.2.9a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party; 13.2.10any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 13.2.2 to clause 13.2.9 (inclusive); 13.2.11the other party suspends, threatens to suspend, ceases or threatens to cease to carry on, all or substantially the whole of its business; 13.2.12the other party's financial position deteriorates to such an extent that in the Supplier's opinion the Customer's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; or 13.2.13the other party (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his own affairs or becomes a patient under any mental health legislation. 13.3Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under this Contract on the due date for payment. 13.4Without limiting its other rights or remedies, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under this Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 13.2.2 to clause 13.2.13, or the Supplier reasonably believes that the Customer is about to become subject to any of them. 13.5On termination of the Contract for any reason: 13.5.1the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has yet been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt; 13.5.2the Customer shall return all of the Supplier Materials and any Deliverables which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer's premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract; 13.5.3the accrued rights and remedies of the parties as at termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and 13.5.4clauses which expressly or by implication have effect after termination shall continue in full force and effect. 14.FORCE MAJEURE 14.1For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Supplier including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors. 14.2The Supplier shall not be liable to the Customer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event. 14.3If the Force Majeure Event prevents the Supplier from providing any of the Services and/or Goods for more than 10 weeks, either party shall, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the other party. 15.GENERAL 15.1Dispute resolution. 15.1.1If a dispute arises out of or in connection with this Contract or the performance, validity or enforceability of it (Dispute) then except as expressly provided in this Contract, the parties shall follow the procedure set out in this clause: (a)either party shall give to the other written notice of the Dispute, setting out its nature and full particulars (Dispute Notice), together with relevant supporting documents. On service of the Dispute Notice, the Chief Executive of the Supplier and the Chief Executive of the Customer (or other role with equivalent seniority) shall attempt in good faith to resolve the Dispute; (b)if the Chief Executive of each party are for any reason unable to resolve the Dispute within 45 days of it being referred to them, the parties will attempt to settle it by mediation. Unless otherwise agreed between the parties within 60 days of service of the Dispute Notice, the mediator shall be nominated by the Centre for Effective Dispute Resolution (CEDR) to initiate the mediation, a party must serve notice in writing (ADR notice) to the other party to the Dispute, requesting a mediation. A copy of the ADR notice should be sent to CEDR Unless otherwise agreed between the parties, the mediation will start not later than 90 days after the date of the ADR notice. 15.1.2The commencement of mediation shall not prevent the parties commencing or continuing court proceedings in relation to the Dispute under clause 15.11 which clause shall apply at all times. 15.1.3If the Dispute is not resolved within 9 months after service of the ADR notice, either party fails to participate or ceases to participate in the mediation before the expiry of that 9 month period, or the mediation terminates before the expiry of that 9 month period, the Dispute shall be finally resolved by the courts of England and Wales in accordance with clause 15.11. 15.2Assignment and other dealings. 15.2.1The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party. 15.2.2The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract. 15.3Notices. 15.3.1Any notice or other communication given to a party under or in connection with this Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally or sent by prepaid first-class post or other next working day delivery service, or by commercial courier or e-mail. 15.3.2A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 12.2(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by e-mail, one Business Day after transmission. 15.3.3The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action. 15.4Severance. 15.4.1If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract. 15.4.2If any provision or part-provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision. 15.5Waiver. A waiver of any right under the Contract or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor prevent or restrict its further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy. 15.6No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, nor constitute either party the agent of another party for any purpose. Neither party shall have authority to act as agent for, or to bind, the other party in any way. 15.7Third parties. A person who is not a party to the Contract shall not have any rights to enforce its terms. 15.8Exclusive remedies. The rights and remedies expressly stated in the Contract shall be the sole and exclusive remedies of the parties for liabilities to one another arising out of or in connection with the Contract, including any representation, condition, warranty, or undertaking given in connection with it, notwithstanding any remedy otherwise available at law or in equity. However, this clause is not intended to limit liability in respect of fraud. 15.9Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions shall be effective unless it is agreed in writing and signed by the Supplier. 15.10Governing law. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. 15.11Jurisdiction Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).